Refund Policy

Customers should review these details before checkout and keep the order confirmation for reference.

Eligibility and exchanges

Both defective and non-defective items can be returned by mail, and we offer exchanges when stock allows. Start the request within 30 days following delivery and keep the item new, unused, in original condition, with all packaging, tags, and accessories.

A non-defective return may be requested after a change of mind, personal preference, or an incorrect selection. Damaged, faulty, wrong, incomplete, or materially misdescribed items are also eligible for review. Exchanges depend on current inventory.

How to request a return

Send the order number, checkout email, and reason for the request. For damage, a defect, a wrong item, or missing contents, include clear photos or video of the product and packaging. Do not mail anything until the request is authorized.

Approved returns receive instructions for mailing the item back. A free return label is included in the package, and no restocking fee is charged. After approval, the refund is processed to the original payment method within 10 days; the bank may need additional time to post it.

Contact

Email: mariaamari6788@gmail.com

Mailing address: 5513 Emile St, Omaha, Nebraska, 68106, United States

Phone: (218) 738-1945